Nationwide Building Society choose MATS for ISA processing
With the recent Credit crisis and changes to government guarantees on personal investments, Nationwide Building Society’s ISA transfer department has been deluged with workloads beyond any ability to foresee.
Within six weeks, using the established and proven capabilities of MATS, MatsSoft have provided Nationwide with the ability to handle the massive volumes involved. Rapidly growing backlogs have been cleared; atrocious customer and press comment has been reversed and much investor anxiety has been calmed.
And even soon-to-be enacted compliance regulations are already being met.
Nationwide now know that they are in an excellent position to make real competitive capital from the ten fold increase in ISA activity predicted for early 2010.
“Without your contribution and those at Matssoft we would not have gone
live as quickly as we did”
Project Manager
Nationwide Building Society
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Karen Daley
Performance Manager
The London Borough of Havering
