Product Focus
MATS will:
- Deliver more efficient business processing
- Reduce telephone chaser calls by up to 65%
- Automatically keep customers informed by SMS, email, web
- Reduce operating costs
- Increase customer satisfaction
- Improve customer retention and lifetime value
- Slash postal costs
- Provide real time productivity reports
- Motivate staff
What is MATS and what does it do?
MATS is a proven, web-based software. It improves the way organisations communicate with their customers and other stakeholders.
This means streamlined business processes, improved workflow and productivity, reduced costs, happier staff and, most importantly, happier customers.
It achieves this by pushing proactive updates to customers by SMS text messages, emails and automatically updated personal web pages.
MATS also delivers the real time reporting and management information needed to monitor and continually improve service delivery.
Find out more about how the likes of Nationwide Building Society, Abbey and Standard Life benefit from using MATS and how it can deliver these benefits to your organisation.
Find Out MoreWhat our clients say
“The SMS for Life program has already had a positive effect in Tanzania. I saw huge improvements in their inventory management systems.”
Winfred Mwafongo
Senior Health Officer
Ministry of Health and Social Welfare, Tanzania
“I have worked alongside many different companies like MatsSoft and they are quite the best I’ve ever worked with.”
John Slater
Business Development manager
Nationwide Building Society
